Test of cooperative digitalization

CBS - Salón QR - Test de digitalización

Digitalization test

Why do you want to digitalise your business?

Increase our customer base.

Diversify our products/services.

Increase our organisation’s efficiency and resilience.

Improve our decision-making through data.

Which checks have you already performed before embarking in your digitalisation journey?

Fuel / battery check: We have, for instance, computers and Internet access.

Drivers check: We have digital-savvy staff and/or IT specialists.

Road check: Our digitalisation targets support our business objectives.

How will you use data in your journey?

We collect data in our tanks, ready to fuel our business when needed.

We use data in on a daily basis, i.e., in our business operations.

We use data to predict the future, i.e., to shape our business strategy and vision.

Which measures do you have in place to protect your data?

Safety belts: ON – We protect our data and computers (e.g., we have copies of our data)

Keeping the security distance – We train our staff on how to behave safely (e.g., change the passwords regularly)

Airbags: ON - Cyber-emergency? System crash? Data loss? No worries, we have a recovery plan.

How do you use digital technologies in your organisation?

We communicate with customers (e.g., website, social media…)

We calculate (e.g., invoicing, inventory management…)

We collaborate with other sites or other companies.

We automate repetitive or dangerous tasks.

We design new products/services.

We predict our future decisions and actions.

What kind of drivers do you have in your organisation?

Some are confident drivers (i.e. confident with any IT device), while some just have got their licence, struggling to use anything but the simplest technologies.

Everybody is confident in driving (i.e. confident with any IT device), and we have some professional drivers who can use digital tech in the best way.

Everybody is confident in driving (i.e. confident with any IT device), we have some professional drivers who can use digital tech in the best way, and also some mechanics (i.e., developers who know how the systems work and can fix or improve them).

How do you support your staff in learning how to use digital technologies?

The test drive: We checked if and how much our staff is confident with digital technologies.

Learning with someone: More experienced and digitally savvy staff train the other colleagues, e.g.job learning.

Driving lessons: We organise training courses for the staff.

How is your organisation ensuring a sustainable digital journey?

We reduce resource consumption like the use of paper, the waste of raw materials.

We optimize our business processes, for instance: our energy consumption, our production times, the delivery schedules.

We predict our future demand and needs to avoid surpluses.

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